Our Story: 18 Years of Trusted Tech Repair

From a single store in Louisville to serving the entire Golden Triangle, Gators has been the community's trusted tech repair partner since 2008.

Where It All Began

The vision that started a Golden Triangle success story

Billy Gene McNeel

President, Gator Computers LLC

Owner, McNeel CPA

CPA since 1988

William McNeel

Vice President, Gator Computers LLC

Founder & CEO, RepairHQ LLC

Founder, GatorByte Crypto Rewards

Apple Certified Support Professional

The Founders

Billy Gene McNeel, President of Gator Computers LLC and Owner of McNeel CPA, has been serving the community since 1988 through his firm McNeel CPA, with offices in Louisville and Philadelphia. In 2008, he partnered with William McNeel to found Gators, bringing decades of business expertise and a commitment to honest service.

William McNeel, Vice President of Gator Computers LLC, is also an entrepreneur who founded tech startup RepairHQ LLC and GatorByte Crypto Rewards in 2025. Together, their shared vision continues to drive innovation in tech repair and customer service.

Established 2008

Founded as Gator Computers LLC in 2008, we started in Louisville, Mississippi. What began as a local computer repair shop quickly became known for exceptional service and technical expertise.

Growing to Serve the Golden Triangle

Expanding our reach to better serve our communities

Louisville, MS

Where it all began

Original Location

Philadelphia, MS

Serving Neshoba County

2nd Location

Starkville, MS

Serving MSU & beyond

Current Site

Today, Gators proudly serves the entire Golden Triangle region with locations across Mississippi, bringing quality tech repair to thousands of satisfied customers.

Our Commitment to You

What sets Gators apart after 18 years in business

Expert Technicians

Our team brings decades of combined experience in board-level repairs, microsoldering, and all major brands including Apple, Samsung, Google Pixel, and Motorola.

Community First

From MSU and EMCC students to teachers, military, and first responders, we offer special discounts because we believe in giving back to our community.

Official Certification

Apple Certified Support Professional

William McNeel holds the Apple Certified Support Professional credential issued by Apple Inc. This certification reflects expert-level knowledge in Apple support and troubleshooting across iPhone, iPad, Mac, and other Apple devices.

Issued:

December 13, 2025

Expires:

December 13, 2027

Note: Gators Repair is an independent repair business and is not affiliated with, sponsored by, or authorized by Apple Inc. Repair parts may include OEM, refurbished, or high-quality aftermarket options.